GROW Your Food & Drink Business with Impact Training
Design a business that gives YOU the life you want to live with
Food & Drink Business Expert Mark Turnbull
Impact works to educate, motivate and inspire independent retailers!
Impact Retail Training works to educate, motivate and inspire Food & Drink Entrepreneurs just like you, taking you on the journey from a Wannabe to Professional Business Person.
In this video, Mark Turnbull discusses the Business Success Pyramid and how Impact Training can help grow your business!
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The Impact Small Business Success Club
If you're looking to make the transition from Business 'Wannabe' to Professional Business Person, then the Impact Small Business Success Club is the perfect place to begin your journey. Join a small group of like minded business owners in weekly cohort calls and benefit from the members area of the Impact website.
It's packed with Training Videos to help grow your business, Industry Expert Interviews and the Impact Business Resource Vault, that's packed full of tools to help you grow your business.
Entry to the program is by application and invitation only. Priced at £75.00 per month.
The Six Week Kick Start Coaching Program
The Six Week Kick Start Coaching program is a One to One mentoring program and is ideal for existing business owners who are looking to grow their businesses. Working with retail expert Mark Turnbull, this program is the ideal place to begin putting the right things in the right place to get the right results. The program runs over a 6-12 week period and prices start from £1800.00.
If you'd like to learn more about one to one mentoring, make sure you join Mark for an informal chat on Zoom - just click on the button below to book your call...
In-house Consultancy
If you're serious about growing your business and would like some expert help in-house, why not book an in-person consultancy, where food & drink business expert Mark Turnbull visits your business and gives you one on one consultancy 'on the floor'. Prices start from £500.00 per day plus travel expenses.
To discover more about in-store consultancy, click the button below and book a Zoom call with Mark...
Speaking Event?
Why not hire 'Food & Drink Business Expert'
Mark Turnbull?
If you're looking for a Speaker for an audience of Food & Drink Entrepreneurs, then look no further than Mark who, with over 35 years of food & drink retail business experience, will entertain your audience with a number of presentations, that will both resonate and deliver long term-benefits.
What Happens When You’re Not There?
We had a mystery shop this week.
And here’s the thing, I wasn’t even in the shop when it happened.
That’s the beauty of mystery shopping: it cuts through the surface gloss and shows you what your customers really get when you’re not around.
Because let’s be honest, standards always look sharper when the boss is standing at the counter.
The real test is what happens when you’re not there to steer the ship.
A week, two weeks… or a month?
That mystery shop got me thinking about something bigger.
How long could your business run smoothly without you?
For some retailers, even a single day away feels dangerous.
For others, a week or two is manageable.
But the real breakthrough comes when you can take a month off and come back to a shop that’s still ticking along nicely.
That’s when you know you’ve built something robust.
A team and systems that keep the wheels turning whether you’re there or not.
Why it matters
If your shop only works when you’re stood behind the counter, what you’ve really built isn’t a business, it’s a demanding job.
The freedom to step away doesn’t just give you a holiday, it makes your business more valuable, less stressful, and more enjoyable to run.
Customers get a consistent experience, staff grow in confidence, and you’ve got the headspace to actually think about the future rather than firefighting every day.
How to get there
No one gets from “can’t leave for a day” to “away for a month” overnight.
But here are a couple of stepping stones:
Delegate decisions. Start small — let a trusted team member handle a delivery, deal with a complaint, or set up a display. The more decisions your staff can own, the less bottlenecked your business becomes.
Simple systems. From opening checklists to cashing-up routines, having things written down makes it easier for the shop to run consistently, even if you’re not there.
Test it. Take a day off, then a week. See where the cracks appear and fix them. That’s how you build up to the bigger goal.
Your challenge this week
What’s one step you could take that would let you be away for twice as long as you can manage today?
Because when your business can thrive without you, that’s when you’ve really got a business worth having.
Have a great week.
Mark
